FAQ

If you will be staying in a malaria area, and both the Kruger National Park and the Zambezi National Park are situated in malaria areas, then the answer is to always err on the side of caution.

One of the best ways to avoid contracting malaria is not to be bitten, so use the insect repellents provided by the lodges, generously and often.

Please take the anti-malarial prophylactics recommended by your doctor.

The tap water is safe to drink at Rhino Post Safari Lodge and Plains Camp (home of Rhino Walking Safaris).  The tap water at Chundu Island is not potable.

Filtered water is freely available at all of our lodges, and while we do not encourage the excessive use of plastic, bottled water is also available.  We are currently investigating how to move from plastic to glass in the interests of conservation.

Year round

  • Hats
  • Scarves
  • Warm jacket/windbreaker
  • Long cotton pants
    • On walking trails, we advise that you wear long trousers to limit the number of ticks that you might pick up and to protect your legs from grass scratches.
  • Comfy walking shoes and comfy sturdy walking shoes for walking safaris
  • Cotton socks

Summer

  • Comfortable casual, cool clothing
  • Lightweight waterproof jacket
  • Swimwear
  • Hats
  • Sandals/slops

Winter

  • Warm sleepwear
  • Warm layers for game drives and cruises

The guides will have warm fleeces and waterproof ponchos available on the vehicles

Other

  • Sunscreen
  • Binoculars
  • Cameras (and battery chargers)
  • Spare batteries
  • Lip cream
  • Contact lens solutions
  • Spare glasses
  • Sunglasses
  • Reference books
  • Those with long hair are advised to take something with to tie their hair back

Rhino Post Safari Lodge

Includes

  • Early morning tea/coffee and a light snack before the morning drive
  • A morning game drive including coffee, a snack, juice and bottled water
  • Brunch on return from the morning activity at approximately 10h00
  • High Tea at 15h30 – substantial sweet and savoury dishes, plus tea, coffee, water or juice
  • An evening game drive including a bottle of water, a sundowner drink (beer, wine by the glass, sherry or a softdrink) and sundowner snacks.
  • Bar snacks
  • Dinner (served at approximately 20h30) Coffee and Tea after dinner

Excludes

  • Telephone calls.
  • Drinks from the bar, mini bar or wine cellar – other than those specified for drives.
  • Laundry (this is sent offsite and therefore is a 24 hour service).
  • Purchases from the curio shop.
  • Massages.
  • Baby sitting fees.
  • Conservation Fees payable to Kruger National Park
  • Gratuities

Plains Camp - Home of Rhino Walking Safaris

Includes

  • A transfer from Rhino Post to Plains Camp (home of Rhino Walking Safaris) at 14h00 on day of arrival
  • A transfer from Plains Camp (home of Rhino Walking Safaris) to Rhino Post at approximately 11h00 on day of departure
  • Early morning tea/coffee and a light snack before the morning walk
  • A morning walk including juice, water and snacks
  • Brunch on return from the morning activity at approximately 10h00
  • High Tea at 15h30 – substantial sweet and savoury dishes, plus tea, coffee, water or juice
  • An afternoon walk and evening game drive including a bottle of water, a sundowner drink (local beer, house wine by the glass, sherry or a softdrink) and sundowner snacks.
  • Bar snacks
  • Dinner (served at approximately 20h30) Coffee and Tea after dinner
  • All softdrinks, waters, local beers, ciders and wines by the glass in the camp

Excludes

  • Estate wines, spirits and imported beers
  • Laundry (this is sent offsite and therefore a 48 hour service)
  • Purchases from the curio shop at Rhino Post
  • Telephone calls made from Rhino Post on arrival/departure
  • Private transfers to and from Plains Camp (home of Rhino Walking Safaris) outside of the stipulated complimentary transfer times
  • Conservation Fees payable to Kruger National Park
  • Gratuities

Chundu Island

Includes

  • Early morning tea/coffee in rooms
  • 2 Activities per person per day (choose from river cruise, canoeing, bush walk, game drive or fun fishing)
  • Breakfast served from 08h30 – 10h00 (English and continental)
  • Buffet lunch served from 13h00 – 14h30
  • Dinner – 3 courses, served from 19h00 – 21h00
  • Bar snacks and teas and coffees
  • House wines, non-premium spirits, soft drinks, local beers and ciders
  • Transfer from Zambezi National Park gate to the island
  • Laundry

Excludes

  • Premium brand spirits and cellar wines / champagne 
  • Purchases from the curio shop
  • Massages
  • Fishing charters (for serious fishermen) – please note all fishing is catch and release, except for fish that you would like the kitchen to prepare for you that day.  No freezing or transporting of fish
  • Conservation fees payable to Zambezi National Park
  • Gratuities

Rhino Post Safari Lodge

There is no age restriction on accommodation, but regrettably children under the age of six are not allowed on the game drives unless a private vehicle is booked. This is in the best interests of the child as animals react with curiosity toward small children, especially if they should cry out. This often means that at a potentially dangerous sighting, the vehicle is forced to leave the sighting for the safety of the child.

Baby sitters are available on request. Bookings for babysitters must be made with the management 18 hours in advance.

A morning babysitter will take care of your child/ren from 06h00 when the morning drive departs, until 13h30. An evening babysitter will be available from 14h30 until 22h00. The babysitting fee will be charged to your bill – please confirm this fee when arranging your babysitter. Fees are charged per shift, and per babysitter – not per child.

Plains Camp - Home of Rhino Walking Safaris

While bush-walks are a wonderful educational experience for children, the presence of big game in the Kruger National Park introduces an element of risk; and for this reason we cannot accept bookings for children under the age of twelve at Plains Camp (home of Rhino Walking Safaris).

Chundu Island

Children aged 6 and over are welcome, however the canoeing and bushwalks are restricted to children of 16 and over both for safety reasons and in accordance with the Zambezi National Parks policy.

A maximum of 6 children under the age of 12 can be accommodated on the island at any one time. Two family units can each accommodate 2 children (aged 6 - 16) in the kids bedroom. An additional two rollaway beds are available for children 16 and younger to create a triple in either the family rooms or island suites.

Family groups booking out the whole lodge are welcome to bring younger children - activity age restrictions will still apply.

Management reserve the right to return disorderly children during the cruise or drive if necessary before continuing.

Travelling with Children to or from South Africa? Please refer to the link below.

https://www.drivesouthafrica.co.za/child-visa-checklist/

Unfortunately not. Maturity levels are too hard to ascertain prior to arrival, and parents are often biased... We therefore keep our policy in line with SANParks and Zambezi National Parks legislation which does not allow children under the age of 12 or 16 respectively to participate in walking trails. It is hard enough to get an adult to stand still in the face of a potentially threatening situation... we do not believe that it is fair or safe to test a child under these circumstances.

Unfortunately not.  When the walks go out, both guides and rifles go with and the three remaining staff members are busy cleaning rooms and preparing meals. We do not feel that this represents a safe enough environment for a child.

Yes, it has been done before, but only if you book the whole camp, and either only do game drives, or pay an additional guiding fee to have an armed guide take care of your child in the camp and take him/her/them on game drives while you participate in walks with the other two guides – this can make for a wonderful family holiday as the camp is small enough (only 8 beds) to occupy with a family group.

Yes.  In the event of your family or group booking out the whole lodge, no age restrictions will apply to accommodation, however age restrictions for activities will remain in place.

Rhino Post Safaris

International adaptors are available from the reception at Rhino Post. If you are at the beginning of your holiday in South Africa and may have further need of an adaptor after you leave us, you are welcome to purchase one. If you are at the end of your visit to the country, and will only need it for the duration of your stay with us, we will be happy to lend you one. In this case a refundable deposit will be charged to your room; when you return the adaptor at the reception on checkout this will be refunded to your bill.

Plains Camp - Home of Rhino Walking Safaris

An international adaptor and charging station is available in the plug socket in the dining room. If you are at the beginning of your holiday in South Africa and may have further need of an adaptor after you leave us, you are welcome to purchase one from the curio shop at Rhino Post when you check out.

Chundu Island

Each room on Chundu Island is fitted with a variety of adaptors, so there is no need to bring an adaptor with you.

We are frequently asked to recommend a gratuity policy.

While gratuities for exceptional service are very gratefully received by our staff they are at your sole discretion. We do not wish to make a recommendation, because we feel that this places pressure on the guest to pay a specific gratuity; however, if it is of help to you,

At Rhino Walking Safaris and Rhino Post Safari Lodge - the average tips received are between R200 and R350 per room per night for the guides and the same again for the general staff.

At Chundu Island the average tips received are approximately $10 per room per night for the guides, which we allocate according to which activities you have partaken in, with which guide, and the same again for the general staff.

If you do wish to pay a gratuity, you may do so at the reception on checkout. This can be left in cash or on credit card. The gratuities for the guides are usually given directly to the guide; and for the general staff to the manager at check out. General staff gratuities are divided equally amongst all staff other than the guides.

Walks are offered from Chundu Island in the Zambezi National Park, and from Plains Camp (home of Rhino Walking Safaris) in the Kruger National Park.  Rhino Post Safari Lodge offers safaris by open game drive vehicle – no walks.

Unfortunately not. The legal requirements are that no more than eight trailists may walk with the two guides and two rifles. As Plains Camp (home of Rhino Walking Safaris) sleeps eight people, it makes it impossible for Rhino Post Safari Lodge guests to join them.

Our company name is Rhino Walking Safaris Pty Ltd – so named because of our vision of providing specialist walking safaris and authentic wilderness experiences, over and above the traditional game drive safari.

Rhino Post Safari Lodge provides game drive safaris. Plains Camp (home of Rhino Walking Safaris) and the Sleepout decks (branded as Rhino Walking Safaris), focus on walking trails. Many of our guests opt to enjoy all three experiences, game drives, walking safaris and the sleepouts.

No we are proud of the fact that we do not drive off road.

There are two reasons for this. One is that we are contractually obliged by SANParks and Zambezi National Parks to do as little damage as possible to the area, and to remain on demarcated roads. The other is that ethically we do not believe in excessive off-road driving. It is damaging to the environment, flora and fauna, and creates pressures on animals which cannot escape a vehicle that is intent on following them. We are happy to see the animals interacting in their natural environment without these pressures, and are very pleased to note that there is a move by conservation conscious travelers towards responsible and sustainable eco-tourism.

From Rhino Post Safari Lodge, yes. You are welcome to drive on any of the tourist roads within the park between the normal gate opening and closing times. Please inform one of the staff if you intend going for a drive and do not plan to be back on time for the evening game drive. For your safety, and in order to keep the impact on the concession to a minimum, private vehicles may not travel on the concession other than the access road to Rhino Post Safari Lodge.

It is for this reason too that guests for Plains Camp (home of Rhino Walking Safaris) are collected from Rhino Post Safari Lodge and may not take their private vehicles through to the trails camp. We ask that guests at Plains Camp (home of Rhino Walking Safaris) respect this and understand that day trips in and out of Plains Camp would be damaging to the roads, and should only be requested in case of emergency.

From Chundu Island guests who have arrived in their own vehicles are welcome to join the ferry across to the Zambezi National Park at set activity times, and may drive within the park using their own vehicles.  We do request that guests doing so book their (complimentary) ferry crossings with the receptionist, and indicate what time they plan to return.  Please note that there is no driving in the Zambezi National Park allowed after dark.

A private concession is an area within a national park which has been put out to tender to be developed and managed by a private enterprise for a specified period of time.  Rhino Post Safari Lodge and Plains Camp (home of Rhino Walking Safaris) in the Kruger National Park and Chundu Island are all private concessions operating within National Parks.  These concessions pay a concession fee to the National Park which provides much needed income for conservation.

The national parks charge daily conservation fees to all people entering and staying in a national park – whether they are staying in a private concession or in the national park’s own accommodation.  These fees go toward conservation and anti-poaching costs which are not covered by the accommodation rates.

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